Your advantages with Xolvis
From the order to delivery: Xolvis makes your life easier!
Order management
Know how and know what: Orders are best placed specifically and, if possible, extended.
Create orders digitally
No more paperwork when creating orders: create orders digitally and automatically link them to customer data – it's faster and automatically archived.
Expand orders digitally
More sales made easy: Suggest order extensions to your customers without stress – by email. This also increases the likelihood that your customer will accept it. Because that way he doesn't have any stress either. Plus, it increases legal security.
Document orders digitally
Give your customers insight: You can use photos and videos to show your customers exactly what needs to be done. This is how you create trust.
Customer communication
Communicate with customers without ever entering crisis mode: No questions remain unanswered with Xolvis.
Personal status page
Everything at one glance: An online status page informs your customers about everything during the entire process. "Where's it hanging?" Nobody will ask you this question anymore with Xolvis.
Integrated chat function
Everything clarified: Any questions you need to ask your customer? Any questions your customer needs to ask you? No problem with our integrated chat function! With which everything is also permanently documented. "You didn't say that!" You won't hear anything like that no more with Xolvis.
Real-time notifications
Everything ticked off: Whenever you update the status of an order, your customers will receive an instant notification. And you will be informed directly if your customer has a query. You answer when you have the time to.
Digital invoices and online payment
Invoices are still printed out on paper and sent by post – and are often even paid in hard currency! Not with Xolvis.
Digital invoices
Send invoices with just a few clicks: All the information required is stored in the system. Customers receive the invoice quickly and easily by email.
Online Payment
With just a few clicks, the money is with you: Your customers choose from the payment methods you offer. Incoming payments are booked directly.
Dashboard
Always the perfect overview: You can view and evaluate all relevant key figures via the dashboard – from orders to payments to customer satisfaction.
FAQ
You have questions? We have answers! (And if not, just drop us an email. We'll get back to you in no time..)
Wherever there is contact between you and your customers in the aftersales process, Xolvis makes your life easier: arranging appointments, customer communication, invoicing, payment and handover – all of this is easier with digital support. In addition, an increasing number of customers expect digital services; and digital natives don't accept anything else.
Online appointment scheduling controls the flow of customers so that you experience less stress – and your customers less waiting times. Additionally, you don't have any trouble making appointments at all: Your customers simply select a time slot that is still open. Once picked, the slot is automatically blocked.
Digital customer communication puts an end to phoning but not reaching customers, and it answers many questions before they come up: With Xolvis’ online status page, you can inform your customers about everything important during the entire process. Queries can be clarified via a chat function. For all communication, you or your customers will receive notifications in real time. And everything remains documented – to avoid misunderstandings.
Digital invoicing saves paper, postage and time. And it gives your customers the opportunity to pay directly online, because Xolvis lets you integrate an online payment into the invoice. Online payments are the fastest and most convenient payment type there is, and yet they are 100% secure. The Xolvis portfolio includes 150 payment methods worldwide. We’ll help you select the right ones.
You've inspected or repaired a customer's vehicle, and it's ready for pickup. Using the key box, this is possible 24 days a day, 365 days a year. With Xolvis, you can simply leave the keys of your customer’s vehicle in the key box and send him a PIN so they can open it. The key box (by Sharebox) is a 350-kg self-service outdoor safe with 32 lockers. It is completely weatherproof and firmly anchored to the ground – so safe and so secure that it is EN 1143 certified.
On the contrary! Digital aftersales frees up time for you! Use it for what matters most to you.
Personal support: We are there for you
Don't worry, we won't leave you alone. This is how you reach us if you have a question or need help using Xolvis...
Phone
You can reach us on weekdays from
Monday to Friday between
9 am and 5 pm CET.
Or just write us an email. We usually reply within 24 hours.