Inspection, please.

That sound familiar to you? "Inspection, please. The whole shebang. Going on vacation to Italy soon," your customer says. "All right. Friday it's ready," you reply. Later in the repair shop, you take a close look at the bike.

"Just in time," you think. And you’re happy that your customer is in better health than his bike. Because a material fracture would only have been a matter of time — and could have resulted in a broken bone.

You do what has to be done so that your customer’s next cycling tour doesn't end in the hospital. And what else there is to do. And that's quite a lot. Because the last inspection was probably years ago.

Friday afternoon, your customer arrives at your repair shop. He’s got a smile on his face. You tell him what had to do. Then he stops smiling. You present him with the bill. Now he looks at you like, well, stupefied.

"I wanted an inspection," he says. "I could have gotten a new bike at the discounter for the price." You think to yourself: "And I would have had to repair that cheap junk after just a few weeks."

You can't change people. 

But such reactions can be avoided. With Xolvis Bike, the solution for digitizing your customer contacts.